What is Periskope?
Reviewed Periskope's site, docs, and pricing as of 2026-10-26; not deployed yet, so nothing here is hands-on. Periskope is a multi-number WhatsApp inbox built for group chats on regular WhatsApp numbers — no WhatsApp Business API, no template approvals — with message-to-ticket workflows, an AI agent trained on your FAQs and SOPs, and an MCP server that pipes chats into Claude or ChatGPT. Independent review coverage is nearly nonexistent at review time: 4 reviews on G2 (4.8/5), 0 on Trustpilot, no Product Hunt page. Pricing verified 2026-10-26: Starter $25/user/mo with phones billed separately, 7-day trial extendable to 14 days.
Key Features
Multi-Number, Multi-Agent Inbox
Connect multiple regular WhatsApp numbers (the site claims support for upwards of 1,000) to one shared inbox with email-based team access, contact number masking, and private team notes.
Flagging & Ticketing
Auto-flag important queries with AI or emojis, turn any group or 1:1 message into a ticket, and automate assignment rules, SLA-breach notifications, and escalation workflows.
Periskope AI, AI Agent & MCP Server
An AI agent trained on your FAQs, SOPs, and docs auto-replies with live data retrieval and custom actions; an MCP server connects WhatsApp to Claude, ChatGPT, and other assistants; replies come AI-polished and translated.
Automation Rules & Bulk Messaging
Keyword-triggered auto-responders, multi-step workflows, and scheduled bulk messages to groups and chats (3,000 credits per license/month) with attachments, polls, and variables — no template approval or per-message cost.
Pros & Cons
What works
- Runs on regular WhatsApp numbers, including group chats — no WABA onboarding, no template approvals, no per-message fees, which is the exact friction teams hit with Business API platforms (site comparison table; corroborated by G2 reviewers citing fast setup).
- Ticketing inside group chats: any message can become a ticket with assignment rules, SLA-breach alerts, and emoji flagging — the benefit all four G2 reviewers describe in some form.
- AI agent trained on your FAQs/SOPs plus an MCP server that connects WhatsApp to Claude, ChatGPT, and other assistants — a plumbing-level AI integration most chatbot competitors don't ship (site feature pages; /whatsapp-mcp-server).
- Verifiable compliance posture: ISO/IEC 27001 certification, GDPR compliance, and dedicated /security and /ai-transparency pages; 7-day free trial extendable to 14 with cancel-anytime billing (pricing FAQ).
Watch out for
- Does not support WhatsApp Business API numbers at all — the site FAQ answers this directly — so teams already running WABA campaigns, verified senders, or template messaging cannot use it.
- Users and phones are billed separately: a 5-agent team on 3 numbers pays for 7 licenses, and Enterprise enforces a 50-license minimum, so real cost climbs well above the $25 headline (pricing page, verified 2026-10-26).
- AI is credit-capped: Pro includes 5,000 AI credits per license/month, extra AI packs cost $25 per 10,000 credits, and automation rules cap at 2 per license with a $50/month pack for 25 more (pricing page).
- Independent evidence is thin: 4 G2 reviews (one of which describes unrelated hotel-software problems), 0 Trustpilot reviews on an unclaimed profile, and no third-party blog reviews found in search — no track record on billing, support, or uptime.
Who is it for?
Agencies and ops teams running client conversations inside WhatsApp groups
Purpose-built for groups on regular numbers: shared inbox, ticketing, role-based access, and group analytics without WABA restrictions or template approvals.
Support teams that want an AI agent answering from their own docs on WhatsApp
Pro tier ships the AI agent with 5K credits per license/month and MCP access — workable, but heavy automation workloads will buy credit and rules packs.
Solo operators with one number and one agent
The per-user $25 buys multi-number, multi-agent plumbing a solo operator mostly won't use; lighter WhatsApp tools or the WhatsApp Business app cost less.
Businesses standardized on the official WhatsApp Business API (WABA)
Periskope explicitly does not support WABA numbers — it replaces, not complements, Business API setups; WABA-native platforms are the fit there.
Reviewed Periskope's site, docs, and pricing on 2026-10-26; not deployed yet, so nothing below is hands-on. Everything comes from the vendor's own pages — note the real site is periskope.app, because periskope.com now parks a domain-for-sale listing — plus the thinnest public review record we've seen in this category: four G2 reviews, zero Trustpilot reviews.
Periskope is a shared inbox for WhatsApp that runs on regular numbers — no WhatsApp Business API, no template approvals, no per-message fees. That one decision shapes the product: it handles group chats, which WABA-based platforms can't touch. Messages become tickets, agents answer from a multi-number shared inbox (the site claims upwards of 1,000 connectable numbers), an AI agent trained on your FAQs and SOPs drafts replies, and an MCP server pipes WhatsApp into Claude or ChatGPT. The paperwork is real too: ISO/IEC 27001 certification, GDPR compliance, and dedicated security and AI-transparency pages.
The Catch
Two structural costs hide behind the $25 headline. Users and phones bill separately, so a five-agent team running three numbers pays for seven licenses — and Enterprise forces a 50-license minimum. AI is credit-capped on top: Pro includes 5,000 AI credits per license per month, extra packs run $25 per 10,000 credits, and automation rules cap at two per license ($50 buys 25 more). The other gap is verification debt: four G2 reviews and an empty Trustpilot profile mean no independent track record on billing, support, or uptime — you're underwriting the vendor yourself. And if your business already runs on the official WhatsApp Business API, Periskope won't connect to it; the FAQ says so outright.
What it actually costs
| Scenario | Licenses | Monthly |
|---|---|---|
| Solo operator, 1 number | 1 user, first phone free | $25 |
| 3-agent team, 1 shared number | 3 users | $75 |
| 5 agents, 3 numbers | 5 users + 2 phones | $175 |
All prices tax-exclusive; the 7-day trial extends to 14 days and cancellation takes effect at period end.
Where it fits
If your customers live inside WhatsApp groups — agency client groups, education cohorts, real-estate ops — Periskope is purpose-built where WABA tools structurally can't go. WABA platforms are campaign-first. Periskope is conversation-first. Need more channel breadth? The open-source route is Chatwoot (email, social, WhatsApp in one inbox), Rasayel attacks the same WhatsApp market from the Business API side, and WotNot covers website-plus-WhatsApp chatbots from a no-code builder.
Periskope FAQ
How much does Periskope cost?
Does Periskope have a free trial?
Does Periskope work with WhatsApp Business API (WABA) numbers?
Alternatives to Periskope
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Document-trained chatbot with the credit math published in full — cheap on default models, 10× the burn on frontier ones.